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Our stores offer name-brand furniture, electronics, appliances and computers through flexible rental-purchase agreements that generally allow the customer to obtain ownership of the merchandise at the conclusion of an agreed-upon rental period. We offer same-day delivery, 90 days same as cash and an early-purchase option. Should merchandise need repair while it is on rent, we will repair it at no additional cost to the customer. We also offer our customers a product substitute to use while theirs is in service.

Rent-A-Center provides an easy, affordable way for people to furnish their homes without incurring a continuing obligation and without needing access to credit.

OPERATIONS
Rent-A-Center's operations include
  • Get It Now! – based in Wisconsin, our subsidiary, Get It Now, LLC, offers merchandise on an installment sales basis.
  • Rent-A-Center Corporate Leasing – provides furnishings for businesses that need short-term living arrangements for employees.
  • National Product Service – provides merchandise warranty and repair service to our stores and third parties from 30 service centers located across the U.S. and in Puerto Rico.
  • Rent-A-Centre – our Canadian operations
  • ColorTyme – a national franchiser of rent-to-own stores

Mission Statement & Core Values Our Mission
To Improve the Quality of Life for Our Coworkers and Our Customers

Our Core Values
The Rent-A-Center way is a serving culture which includes:

Having a Winning Spirit
  • Work Hard
  • Operational Excellence
  • Urgency
  • Competitive/Self Motivated
  • Great Service
  • Listen, Everyone Matters
Acting With a Servant's Heart
  • Remove Obstacles
  • Respect Others
  • Encourage Each Other
  • Teach Each Other to Win
  • Trust Each Other
  • Put Others First
  • Have Fun
Bringing Honor To Our Team
  • Be Trustworthy
  • Show Humility
  • Give Recognition
  • Be a Team Player
  • Include Each Other
  • Work / Life Balance
  • Winning the Right Way

COMPANY FACTS
  • Corporate address: 5501 Headquarters Drive - Plano, TX 75024
  • Year founded: 1986
  • Number of stores: more than 3,050
  • Locations: All 50 states, Washington, D.C., Canada, Mexico and Puerto Rico
  • Number of employees: over 18,300
  • Exchange & stock symbol: NASDAQ: RCII
  • Annual revenues (2010): $2.713 BN
  • Subsidiaries: ColorTyme
  • Independent Accountant: Grant Thornton LLP

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